Golden Tulip Aix Les Bains - Hotel & Spa Aix-les-Bains, Aix-les-Bains

I was really looking forward to staying at this hotel, especially considering its reputation for luxury, but the reality was quite disappointing. The facility was undergoing renovations, which was not communicated beforehand, leading to issues like a poorly set up reception area and a dangerous pathway. Our earlier hopes for a family gathering turned into a stressful experience that required us to leave for another hotel, which was much better and cheaper. Overall, I wouldn't recommend this place while it's under construction.

The hotel's facilities were decent, especially the spacious rooms, but customer service, particularly at reception, left a lot to be desired. The location is central, though not by the lake, which could disappoint some guests. The breakfast was enjoyable with a good variety, and the spa had promising amenities but wasn't in perfect condition. Overall, it's a mixed experience with some highlights but significant areas for improvement.

I had a mixed experience at this hotel. The rooms were spacious and comfortable, which was a big plus for me. While the spa facilities were enjoyable, the breakfast options didn’t quite meet my expectations. Overall, it’s a decent option with some room for improvement in dining variety and service.

My stay at the hotel had its ups and downs. The spa facilities were a pleasant surprise, providing a great way to unwind. However, I encountered issues with my room and the service left much to be desired. While the location was decent, the overall experience didn't meet my expectations given the price I paid.